Experience Strategy & Transformation Lead

HumanPanorama

Remote
Base: $104,000 - $143,000 py; bonus/equity: eligib...
Hybrid
Experience-led transformation initiatives
Translate strategy into actionable roadmaps
Product capabilities and delivery outcomes
The Experience Strategy & Transformation Lead supports the execution of experience-led transformation initiatives across Group Specialty products by translating strategy into actionable roadmaps, product capabilities, and delivery outcomes

Job Summary

  • The Experience Strategy & Transformation Lead supports the execution of experience-led transformation initiatives across Group Specialty products by translating strategy into actionable roadmaps, product capabilities, and delivery outcomes.
  • This role operates within the Product Delivery organization and partners closely with Product, Technology, Operations, and Business stakeholders to design, deliver, and continuously improve consumer and customer experiences.
  • Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.

Matching Summary

The Experience Strategy & Transformation Lead supports the execution of experience-led transformation initiatives across Group Specialty products by translating strategy into actionable roadmaps, product capabilities, and delivery outcomes.

Salary

Base: $104,000 - $143,000 per year; Bonus/Equity: eligible for a bonus incentive plan; Benefits: medical, dental and vision benefits, 401(k) retirement savings plan, time off, disability, life insurance

Skills & Requirements

Must-have

  • experience-led transformation initiatives
  • translate strategy into actionable roadmaps
  • product capabilities and delivery outcomes
  • agile delivery plans and PI commitments
  • customer insights, journey analytics
  • business architecture artifacts
  • value streams and customer journeys

Nice-to-have

  • caring community
  • whole-person well-being
  • support whole-person well-being
  • smart healthcare decisions

Key Requirements

  • Bachelor's degree or equivalent experience
  • 5–7+ years of experience
  • Experience working within agile product delivery models
  • Demonstrated ability to translate strategy into execution artifacts
  • Strong analytical, communication, and stakeholder management skills
  • Experience working with Microsoft collaboration and productivity tools
  • Exposure to value stream mapping or operating model design

Work Rights

Not specified

Tailored Resume

Cover Letter