Customer Service Sales Representative (tsx)

Comcast Nbcuniversal Foundation Inc

Base: $16.00phly; bonus/equity: 5% quarterly bonus...
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Virtual work-from-home role
Flexible to work nights and weekends
Troubleshoot technical problems
** Comcast NBCUniversal is seeking a Customer Service Sales Representative to provide exceptional support and build customer relationships while promoting company products. This is a virtual work-from-home position that offers a base pay of $16.00 per hour plus commission opportunities. **

Job Summary

  • This virtual work-from-home role offers a base rate of $16.00/hourly plus a potential for monthly uncapped commissions.
  • The position requires demonstrating functional skills to troubleshoot technical problems and resolve account inquiries through multiple platforms.
  • Employees are expected to follow established troubleshooting procedures and act as product consultants to satisfy customer needs.

Matching Summary

Match Score: 75

** Comcast NBCUniversal is seeking a Customer Service Sales Representative to provide exceptional support and build customer relationships while promoting company products. This is a virtual work-from-home position that offers a base pay of $16.00 per hour plus commission opportunities. **

Salary

Base: $16.00/hourly; Bonus/Equity: 5% quarterly bonus plus potential monthly uncapped commissions; Benefits: Best-in-class benefits package provided

Skills & Requirements

Must-have

  • Virtual work-from-home role
  • Flexible to work nights and weekends
  • Troubleshoot technical problems
  • Use billing systems and knowledge base
  • Communicate via SMS, eChat, email, or phone

Nice-to-have

  • Demonstrates functional skill in multitasking
  • Ability to maintain composure in stressful situations
  • Enthusiastic learner of technology products
  • Strong consultative relationship building skills
  • Competitive expert on Xfinity services

Key Requirements

  • Some High School Coursework
  • 0-2 Years Relevant Work Experience
  • Must be flexible to work any assigned shift

Work Rights

Not specified

Tailored Resume

Cover Letter