Trainer (chicago)

Lavazza COM

Chicago, US
On-site
Coffee expertise and brand standards
Customer success and loyalty
Product knowledge and in-cup quality
The Training team at Lavazza North America plays a critical role in building coffee expertise, reinforcing brand standards, and supporting customer success across our foodservice and distributor partners

Job Summary

  • The Training team at Lavazza North America plays a critical role in building coffee expertise, reinforcing brand standards, and supporting customer success across our foodservice and distributor partners.
  • Lavazza Trainers in North America will be supported to achieve and maintain Specialty Coffee Association (SCA) Authorized Specialty Coffee Trainers (AST) certification - company sponsored.
  • Competitive Medical, Vision, Dental Benefits, 401K Package, Employee Assistance Program, Hybrid Work Schedule, Ability to be barista certified, Tuition Reimbursement, Performance Development Plans, Employee Discounts, Summer Friday’s, Flexible business casual dress code, Free coffee, anytime!

Matching Summary

The Training team at Lavazza North America plays a critical role in building coffee expertise, reinforcing brand standards, and supporting customer success across our foodservice and distributor partners.

Skills & Requirements

Must-have

  • coffee expertise and brand standards
  • customer success and loyalty
  • product knowledge and in-cup quality
  • field-facing brand ambassador

Nice-to-have

  • passion for coffee and values
  • competitiveness with responsibility
  • superior quality products
  • diversified presence

Key Requirements

  • Bachelor’s degree or equivalent professional experience
  • 3–5 years of experience in coffee training
  • Experience delivering group training
  • Working knowledge of coffee preparation
  • Ability to coordinate across teams
  • Strong verbal communication and presentation skills

Work Rights

Not specified

Tailored Resume

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