Case Manager

QBE North America

Darwin, NT, Australia
Not specified; not specified; benefits include hyb...
Hybrid
End-to-end claims process management
Legislative code compliance adherence
Stakeholder communication skills
The role involves guiding customers on their return-to-work journey by acting as the key point of contact for injured workers, employers, and medical professionals

Job Summary

  • The role involves guiding customers on their return-to-work journey by acting as the key point of contact for injured workers, employers, and medical professionals.
  • QBE offers a hybrid working model with free holistic wellbeing coaching, nutritional advice, and 18 weeks of gender-equal flexible leave for new parents.
  • Successful candidates must demonstrate resilience in managing challenging scenarios while ensuring set timeframes and compliance measures are adhered to.

Matching Summary

The role involves guiding customers on their return-to-work journey by acting as the key point of contact for injured workers, employers, and medical professionals.

Salary

Not specified; Not specified; Benefits include hybrid working and wellbeing support

Skills & Requirements

Must-have

  • End-to-end claims process management
  • Legislative code compliance adherence
  • Stakeholder communication skills
  • Face-to-face case conferencing
  • Resilience in challenging scenarios

Nice-to-have

  • Customer-centric approach to outcomes
  • Proactive engagement in dynamic teams
  • Strong written and verbal communication
  • High degree of influencing skills

Key Requirements

  • Work rights verification required
  • Police check completion mandatory
  • Credit check completion mandatory

Work Rights

Must have valid work rights in Australia

Tailored Resume

Cover Letter