Customer Digital Platform Analyst

AIA Australia Limited

5 years fi or insurance industry experience
Strong stakeholder collaboration skills
User acceptance testing participation
The role involves overseeing all operational, issues, and enhancement matters for the AIA+ online app and CRM system

Job Summary

  • The role involves overseeing all operational, issues, and enhancement matters for the AIA+ online app and CRM system.
  • Candidates must ensure all activities are conducted in accordance with company rules and regulations while improving user experience.
  • The position requires participating in business impact analysis, URS documentation, and User Acceptance Testing for successful rollouts.

Matching Summary

The role involves overseeing all operational, issues, and enhancement matters for the AIA+ online app and CRM system.

Skills & Requirements

Must-have

  • 5 years FI or insurance industry experience
  • Strong stakeholder collaboration skills
  • User Acceptance Testing participation
  • Functional Specification review capability
  • Business impact analysis expertise

Nice-to-have

  • LOMA or ACII certification preferred
  • Creative strong writing skills
  • Excellent presentation abilities
  • Self-driven resourceful individual
  • Dynamic fast-paced environment enjoyment

Key Requirements

  • University Degree required
  • LOMA or ACII certification preferred
  • At least 5 years of experience in FI or insurance industry

Work Rights

Not specified

Tailored Resume

Cover Letter