Myit Experience Specialist

880

Melbourne, Victoria, Australia
Not specified; not specified; benefits include equ...
Strong customer service skills
Experience with itil and sla-driven environments
Broad technical capability across microsoft and apple technologies
The role serves as a visible and trusted point of contact to enable a seamless myIT experience for nbn employees

Job Summary

  • The role serves as a visible and trusted point of contact to enable a seamless myIT experience for nbn employees.
  • Candidates must possess broad technical capability across Microsoft and Apple ecosystems including Active Directory and Office 365.
  • This is a 9-month fixed-term opportunity based in Melbourne requiring full working rights in Australia.

Matching Summary

The role serves as a visible and trusted point of contact to enable a seamless myIT experience for nbn employees.

Salary

Not specified; Not specified; Benefits include equal employment, great training, and flexible working arrangements

Skills & Requirements

Must-have

  • Strong customer service skills
  • Experience with ITIL and SLA-driven environments
  • Broad technical capability across Microsoft and Apple technologies
  • Proficiency in Active Directory and Office 365
  • Knowledge of networking, telephony, hardware, and mobile devices

Nice-to-have

  • Ability to navigate sensitive issues with diplomacy
  • Experience in experience analytics and trend analysis
  • Commitment to inclusive and flexible workplace culture
  • Professional handling of multiple user interactions

Key Requirements

  • Full working rights in Australia
  • Relevant IT qualifications
  • Adherence to safe work practices and nbn policies

Work Rights

Must have full working rights in Australia

Tailored Resume

Cover Letter