Traffic Management Center Operator

Amey (Ferrovial)

Charlotte, North Carolina, US
Monitor cctv footage
Dispatch incident support
Log data accurately
As a Traffic Management Center (TMC) Operator, you will be responsible for monitoring the roadways including detecting, confirming, updating, and responding to scheduled and unscheduled traffic incidents, congestion, and monitoring of dynamic toll pricing on the I-77 MP’s Managed Lanes Projects

Job Summary

  • As a Traffic Management Center (TMC) Operator, you will be responsible for monitoring the roadways including detecting, confirming, updating, and responding to scheduled and unscheduled traffic incidents, congestion, and monitoring of dynamic toll pricing on the I-77 MP’s Managed Lanes Projects.
  • Serve as the point of contact for third parties requiring assistance on the I-77 Express Lanes Project (general public, NCDOT, NCDOT TMC, emergency responders, etc.), and dispatching incident support when needed.
  • We offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.

Matching Summary

As a Traffic Management Center (TMC) Operator, you will be responsible for monitoring the roadways including detecting, confirming, updating, and responding to scheduled and unscheduled traffic incidents, congestion, and monitoring of dynamic toll pricing on the I-77 MP’s Managed Lanes Projects.

Skills & Requirements

Must-have

  • Monitor CCTV footage
  • Dispatch incident support
  • Log data accurately
  • Respond to traffic incidents
  • Manage dynamic toll pricing
  • Communicate effectively

Nice-to-have

  • Promote from within culture
  • Fast-paced environment
  • Professional and personal growth
  • Teamwork and active attitude

Key Requirements

  • Associate degree preferred
  • 0-3+ years of experience
  • TMC environment experience
  • Proficient computer skills
  • Ability to work alternate schedules

Work Rights

Not specified

Tailored Resume

Cover Letter