Da - Réclamations Assurance Individuelle

Beneva Insurance

Hybrid
Individual life insurance operations
Human resource management
Customer service quality
The Assistant Director reports to the Director and plans, directs, coordinates, and controls operational and administrative activities related to individual life insurance

Job Summary

  • The Assistant Director reports to the Director and plans, directs, coordinates, and controls operational and administrative activities related to individual life insurance.
  • You will ensure human resource management, operational performance, customer service quality, and compliance with contractual and regulatory rules.
  • The role involves planning staffing based on business volumes, evaluating employee performance, identifying training needs, and intervening in disciplinary situations.

Matching Summary

The Assistant Director reports to the Director and plans, directs, coordinates, and controls operational and administrative activities related to individual life insurance.

Skills & Requirements

Must-have

  • Individual life insurance operations
  • Human resource management
  • Customer service quality
  • Contractual and regulatory compliance

Nice-to-have

  • Promote company values and culture
  • Collaborate with related sectors
  • Participate in committees

Key Requirements

  • 3-5 years of relevant experience in individual life insurance and personnel management
  • University degree in an appropriate discipline
  • Advanced proficiency in French (oral and written)
  • Advanced proficiency in English (oral and written)

Work Rights

Not specified

Tailored Resume

Cover Letter