Sr. Business Systems Analyst, Servicenow Ai And Automation (remote)

CrowdStrike

Remote, US
Base: $125,000 - $180,000 py; bonus/equity: eligib...
Fully remote
Servicenow platform expertise
Ai-assisted workflow design
Itsm and itil best practices
CrowdStrike is a global leader in cybersecurity seeking a Senior Business Systems Analyst to scale AI-assisted solutions across its IT Service Management Office

Job Summary

  • CrowdStrike is a global leader in cybersecurity seeking a Senior Business Systems Analyst to scale AI-assisted solutions across its IT Service Management Office.
  • The role focuses on translating business needs into automated workflows using ServiceNow capabilities like Flow Designer and NOW Assist GenAI to reduce manual effort.
  • Candidates will benefit from market-leading compensation, comprehensive wellness programs, and a culture that values autonomy and innovation.

Matching Summary

CrowdStrike is a global leader in cybersecurity seeking a Senior Business Systems Analyst to scale AI-assisted solutions across its IT Service Management Office.

Salary

Base: $125,000 - $180,000 per year; Bonus/Equity: Eligible for bonuses and equity grants; Benefits: Health insurance, 401k, paid time off, parental leave

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • AI-assisted workflow design
  • ITSM and ITIL best practices
  • Stakeholder engagement skills
  • Agile SDLC methodologies

Nice-to-have

  • GenAI use case exposure
  • Responsible AI governance knowledge
  • Frictionless end-user experience passion
  • Iterative probabilistic problem solving
  • Performance Analytics knowledge

Key Requirements

  • Bachelor's degree (technical preferred)
  • 10+ years SaaS systems experience
  • 4+ years ServiceNow experience
  • ITIL Foundation v3 or higher
  • ServiceNow certifications (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter