Case Manager - Ltip

AIA Australia

Melbourne, Australia
Manage income protection claims
Process payments
Apply policy terms and conditions
Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives

Job Summary

  • Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives.
  • Proactively manage a portfolio of income protection claims and provide support through the management of a high volume of income protection claims, processing payments and providing regular status updates to members.
  • At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

Matching Summary

Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives.

Skills & Requirements

Must-have

  • manage income protection claims
  • process payments
  • apply policy terms and conditions
  • analyse medical and financial information

Nice-to-have

  • customer first approach
  • quality stakeholder management
  • supportive and inclusive managers

Key Requirements

  • Insurance experience - Life, General Insurance and/or Workers Comp
  • Ability to prioritise set tasks

Work Rights

Not specified

Tailored Resume

Cover Letter