UOB is a leading bank in Asia with a global network spanning over 80 years and guided by values of being Honorable, Enterprising, United, and Committed
Job Summary
UOB is a leading bank in Asia with a global network spanning over 80 years and guided by values of being Honorable, Enterprising, United, and Committed.
The role involves handling credit card operations disputes, resolving cases with affiliate banks, and managing inquiries from customers and merchants regarding dispute matters.
Fresh graduates are considered for this position, which requires strong analytical abilities and proficiency in English communication.
Matching Summary
UOB is a leading bank in Asia with a global network spanning over 80 years and guided by values of being Honorable, Enterprising, United, and Committed.
Skills & Requirements
Must-have
Bachelor's degree or equivalent qualification
Strong understanding of card scheme rules
Dispute resolution processes knowledge
Detail-oriented analytical abilities
Proficient English communication skills
Nice-to-have
1 to 2 years working experience in dispute resolution
Fast learner managing multiple tasks efficiently
Good interpersonal skills and team player
Ability to handle ad-hoc assignments professionally