Warranty Program Manager

Dematic

Base: $82,875 to $121,550; bonus/equity: not speci...
Hybrid
End-to-end warranty process ownership
Data-driven decision-making
Cross-functional collaboration
Lead and continuously improve end-to-end warranty programs, including standard project, extended, parts, and manufacturing warranties

Job Summary

  • Lead and continuously improve end-to-end warranty programs, including standard project, extended, parts, and manufacturing warranties.
  • Manage processes to ensure a consistent, customer-focused warranty experience while driving efficiency and cost optimization.
  • Analyze warranty data to identify trends, forecast risks, and present updates to senior leadership on warranty performance.

Matching Summary

Lead and continuously improve end-to-end warranty programs, including standard project, extended, parts, and manufacturing warranties.

Salary

Base: $82,875 to $121,550; Bonus/Equity: Not specified; Benefits: Competitive Compensation and Benefits

Skills & Requirements

Must-have

  • end-to-end warranty process ownership
  • data-driven decision-making
  • cross-functional collaboration
  • customer-focused warranty experience
  • process improvement strategies

Nice-to-have

  • influence-driven environment
  • motivated professional
  • fast-paced dynamic environment
  • hybrid work flexibility

Key Requirements

  • Bachelor's degree in Business, Engineering, Quality Management, or related field
  • 5+ years of experience in warranty management, customer service, or quality
  • Experience managing customer blocking issues
  • Ability to travel up to 20%

Work Rights

Not specified

Tailored Resume

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