Patient Services Representative Lead - Front Desk - Columbus, Ga

Southeastdermatology

Columbus, GA, United States
On-site
High school diploma or equivalent
1-3 years customer service experience
Proficient in microsoft office suite
This role is critical for ensuring seamless patient registration, appointment scheduling, and accurate triaging of clinical calls across multiple facilities

Job Summary

  • This role is critical for ensuring seamless patient registration, appointment scheduling, and accurate triaging of clinical calls across multiple facilities.
  • The ideal candidate will foster a professional environment while efficiently managing patient inquiries and resolving complex issues promptly.
  • Candidates must demonstrate proficiency in navigating multiple computer systems simultaneously and processing patient payments at the time of service.

Matching Summary

This role is critical for ensuring seamless patient registration, appointment scheduling, and accurate triaging of clinical calls across multiple facilities.

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • 1-3 years customer service experience
  • Proficient in Microsoft Office Suite
  • Accurate patient registration skills
  • Clinical call triage capabilities

Nice-to-have

  • Experience in healthcare settings
  • Ability to manage multiple tasks
  • Strong commitment to patient care
  • Detail-oriented approach
  • Dependable attendance record

Key Requirements

  • High school diploma required
  • 1-3 years of customer service experience
  • Advanced proficiency in Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter