Customer Lending Specialist

Markham Bank

Brisbane, Queensland, Australia
Hybrid
Building positive customer relationships
Identifying customer needs and goals
Understanding product features and policies
Building and maintaining positive relationships with our customers is our passion

Job Summary

  • Building and maintaining positive relationships with our customers is our passion.
  • Your responsibilities will include, but are not limited to: Creating long-lasting relationships with customers and business partners by displaying professional credibility, trust and confidence in every interaction.
  • We're keen to support you with the next step in your career.

Matching Summary

Building and maintaining positive relationships with our customers is our passion.

Skills & Requirements

Must-have

  • Building positive customer relationships
  • Identifying customer needs and goals
  • Understanding product features and policies
  • Resolving customer queries and complaints
  • Delivering exceptional customer experience
  • Risk mindset

Nice-to-have

  • Continuous improvement mindset
  • Eagerness to learn and upskill
  • Empathy toward customers
  • Adapting to change
  • Passion for guiding customers

Key Requirements

  • Some experience in home lending
  • Ability to work in a team
  • Organised and great time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter