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DXC Technology is seeking an Account Delivery Manager in Taguig City, Philippines, responsible for managing client relationships, service delivery, and customer satisfaction. The role requires strong commercial acumen, extensive service delivery experience, and a solid understanding of ITIL concepts.
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Job Summary
Establish broad relationships within the client up to C-Level and contribute to customer's IT strategy as appropriate.
Manage the delivery of contracted services and ad-hoc consulting services, ensuring delivery exceeds client expectations.
Work closely with all facets of the business including delivery, project management, support and sales to constantly strive for superior outcomes for our customer.
Matching Summary
Match Score: 75
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DXC Technology is seeking an Account Delivery Manager in Taguig City, Philippines, responsible for managing client relationships, service delivery, and customer satisfaction. The role requires strong commercial acumen, extensive service delivery experience, and a solid understanding of ITIL concepts.
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Skills & Requirements
Must-have
Client relationship management up to C-Level
IT strategy contribution
Service delivery management
Quality assurance of delivered services
Revenue and margin target achievement
Nice-to-have
Adding genuine value to services
Fostering an inclusive environment
Prioritizing in-person collaboration
Key Requirements
Extensive experience in service delivery or account management