Account Delivery Manager

DXC Technology

Taguig City, Philippines
**
Client relationship management up to c-level
It strategy contribution
Service delivery management
** DXC Technology is seeking an Account Delivery Manager in Taguig City, Philippines, responsible for managing client relationships, service delivery, and customer satisfaction. The role requires strong commercial acumen, extensive service delivery experience, and a solid understanding of ITIL concepts. **

Job Summary

  • Establish broad relationships within the client up to C-Level and contribute to customer's IT strategy as appropriate.
  • Manage the delivery of contracted services and ad-hoc consulting services, ensuring delivery exceeds client expectations.
  • Work closely with all facets of the business including delivery, project management, support and sales to constantly strive for superior outcomes for our customer.

Matching Summary

Match Score: 75

** DXC Technology is seeking an Account Delivery Manager in Taguig City, Philippines, responsible for managing client relationships, service delivery, and customer satisfaction. The role requires strong commercial acumen, extensive service delivery experience, and a solid understanding of ITIL concepts. **

Skills & Requirements

Must-have

  • Client relationship management up to C-Level
  • IT strategy contribution
  • Service delivery management
  • Quality assurance of delivered services
  • Revenue and margin target achievement

Nice-to-have

  • Adding genuine value to services
  • Fostering an inclusive environment
  • Prioritizing in-person collaboration

Key Requirements

  • Extensive experience in service delivery or account management
  • ITIL V4 Foundation and Advanced
  • PRINCE2 Foundation and Practitioner
  • Agile/Scrum-master qualifications
  • Industry aligned degree

Work Rights

Not specified

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