Motor Insurance Claims Officer

Assurant Inc

3d onsite
Claims experience in insurance industry
Claims processes knowledge
Customer enquiries handling
This role is responsible for management of the portfolio of insurance claims, managing all claims and negotiations across the Motor portfolio

Job Summary

  • This role is responsible for management of the portfolio of insurance claims, managing all claims and negotiations across the Motor portfolio.
  • Some of the benefits we offer to our team members are: Development programs and study grants and support for higher education, Cultural day off to celebrate what’s important to you, International and local mentoring programs, Diversity panels and employee resource groups, Hybrid work model – 3 days in office, 2 days from home, 2 mental health recharge days per year, Annual health & wellbeing allowance to contribute to your overall wellbeing, Volunteering opportunities to give back to a cause that is important to you.
  • At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work.

Matching Summary

This role is responsible for management of the portfolio of insurance claims, managing all claims and negotiations across the Motor portfolio.

Skills & Requirements

Must-have

  • claims experience in insurance industry
  • claims processes knowledge
  • customer enquiries handling
  • risk and compliance escalation
  • technical assistance and advice
  • customer service skills

Nice-to-have

  • uncommon thinking and uncommon results
  • diverse and supportive team culture
  • international and local mentoring
  • employee resource groups
  • hybrid work model

Key Requirements

  • At least one year claims experience
  • Motor or motorcycle insurance products experience
  • Excellent verbal and written communication skills
  • High level interpersonal and analytical skills
  • Ability to plan and prioritise tasks
  • Confident negotiator
  • Ministry of Justice Criminal Record Check

Work Rights

Not specified

Tailored Resume

Cover Letter