Financial Counselor- Patient Financial Services- Jefferson Hwy

Ochsner Health

Jefferson Hwy, LA, US
Fully remote
High school diploma or equivalent
1 year customer service healthcare experience
Proficient with windows applications
This role is responsible for assisting patients with all billing inquiries across the organization in a face-to-face arena

Job Summary

  • This role is responsible for assisting patients with all billing inquiries across the organization in a face-to-face arena.
  • The position requires reviewing patient bills, collecting liabilities, setting up fee arrangements, and securing authorizations to ensure the best patient experience.
  • Ochsner Health values dedicated employees who serve, heal, lead, educate, and innovate while making a difference in patient care.

Matching Summary

This role is responsible for assisting patients with all billing inquiries across the organization in a face-to-face arena.

Skills & Requirements

Must-have

  • High School diploma or equivalent
  • 1 year customer service healthcare experience
  • Proficient with Windows applications
  • Effective verbal written communication skills
  • Ability to multi-task in fast paced environment

Nice-to-have

  • Previous Healthcare Billing Collections experience
  • Bachelors degree preferred
  • Strong interpersonal skills
  • Ability to remain calm under pressure
  • Reliable transportation for travel between facilities

Key Requirements

  • High School diploma or equivalent required
  • 1 year of customer service or healthcare experience
  • Preferred Bachelors degree
  • Computer skills for data entry and retrieval
  • Reliable transportation required for facility travel

Work Rights

Not specified

Tailored Resume

Cover Letter