Digital Call Center Representative

M&T Bank

Williamsville, New York, United States of America
Base: $20–$24 ph; bonus/equity: not specified; ben...
Strong communication skills
Good time management skills
Proven problem-solving skills
As a Contact Center Service Representative, you’ll be the voice of M&T Bank—delivering exceptional service during inbound and outbound customer interactions

Job Summary

  • As a Contact Center Service Representative, you’ll be the voice of M&T Bank—delivering exceptional service during inbound and outbound customer interactions.
  • You’ll respond to inquiries about our products and services and provide solutions across various business lines.
  • M&T Bank is committed to fair, competitive, and market-informed pay for our employees.

Matching Summary

As a Contact Center Service Representative, you’ll be the voice of M&T Bank—delivering exceptional service during inbound and outbound customer interactions.

Salary

Base: $20–$24 per hour; Bonus/Equity: Not specified; Benefits: Paid training, Paid Time Off, Health Care Benefits

Skills & Requirements

Must-have

  • Strong communication skills
  • Good time management skills
  • Proven problem-solving skills

Nice-to-have

  • Experience functioning in a fast-paced environment
  • Familiarity with Contact Center systems

Key Requirements

  • Minimum of 2 years' customer service experience
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter