Customer Service Representative - Aborn Pet Hospital

Tyler Veterinary Center

Base: $20-25 ph; bonus/equity: performance bonuses...
One-year experience in veterinary hospital setting
Ability to lift objects weighing 40 pounds
Excellent interpersonal communication skills
The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining outstanding client service

Job Summary

  • The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining outstanding client service.
  • Candidates must have at least one year of experience in a veterinary setting and possess the ability to empathize with clients during emotional situations.
  • Full-time employees receive a comprehensive benefits package including 401k with match, medical/vision/dental insurance, paid time off, and student loan assistance.

Matching Summary

The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining outstanding client service.

Salary

Base: $20-25 per hour; Bonus/Equity: Performance bonuses available; Benefits: 401k match, medical, vision, dental, life insurance, HSA, PTO (FT)

Skills & Requirements

Must-have

  • One-year experience in veterinary hospital setting
  • Ability to lift objects weighing 40 pounds
  • Excellent interpersonal communication skills
  • Experience with multiple-line telephone systems
  • Ability to stay on task for 8-10 hours

Nice-to-have

  • Exceptional can-do friendly personality
  • Experience using electronic medical record system
  • Willingness to train and develop team members
  • Ability to adapt to change quickly
  • Strong empathy toward clients and animals

Key Requirements

  • High School Diploma or educational equivalent
  • At least one year recent experience in office or medical environment
  • Knowledge of general office practices and procedures

Work Rights

Not specified

Tailored Resume

Cover Letter