Customer Quality Engineer (Degree/ MFG Ind/ Pioneer Road)

TEMPSERV PTE. LTD.

Singapore, Singapore
Not specified
Degree in mechanical, electronics, science or quality management
Lead customer complaints and quality claims
Perform root cause analysis across teams
TEMPSERV PTE. LTD. is seeking a Customer Quality Engineer to act as the primary technical interface between customers and internal teams, ensuring product quality meets customer standards. The role includes handling customer complaints, conducting root cause analysis, and ensuring compliance with quality requirements

Job Summary

  • The Customer Quality Engineer serves as the primary technical interface between customers and internal teams to ensure quality requirements are met.
  • Responsibilities include leading structured problem-solving activities for customer complaints, RTVs, and quality claims while driving corrective actions.
  • The role requires monitoring customer quality KPIs such as defect trends and claim frequency to prepare regular reports for management.

Matching Summary

Match Score: 85

TEMPSERV PTE. LTD. is seeking a Customer Quality Engineer to act as the primary technical interface between customers and internal teams, ensuring product quality meets customer standards. The role includes handling customer complaints, conducting root cause analysis, and ensuring compliance with quality requirements.

Skills & Requirements

Must-have

  • Degree in Mechanical, Electronics, Science or Quality Management
  • Lead customer complaints and quality claims
  • Perform root cause analysis across teams

Nice-to-have

  • Experience with 8D, FMEA, SPC, RCA tools
  • Strong communication skills under time pressure
  • Ability to manage urgent issues effectively

Key Requirements

  • Degree in Engineering or Quality Management
  • Knowledge of quality tools like 8D and FMEA

Work Rights

Not specified

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