(logistics) Customer Service Specialist

Fnsinc

Joliet, IL, United States
Base: $60,000-$80,000 yearly; bonus/equity: not sp...
On-site
Vendor billing and invoice verification
Monitor sla compliance
Analyze operational issues
FNSinc is seeking a Customer Service Specialist in Joliet, IL, focusing on logistics and vendor management. The role involves contract negotiations, inventory oversight, and cross-functional collaboration, with a salary range of $60,000-$80,000 and comprehensive benefits

Job Summary

  • Manage contracts and negotiate terms with various vendors, including carriers and warehouse operators, specifically for VMI Hub operations.
  • Monitor inventory and inbound/outbound data utilizing WMS (Warehouse Management System) and other integrated logistics systems.
  • Act as the primary point of contact for communication between customers and vendors to ensure seamless information flow.

Matching Summary

Match Score: 85

FNSinc is seeking a Customer Service Specialist in Joliet, IL, focusing on logistics and vendor management. The role involves contract negotiations, inventory oversight, and cross-functional collaboration, with a salary range of $60,000-$80,000 and comprehensive benefits.

Salary

Base: $60,000-$80,000 yearly; Bonus/Equity: Not specified; Benefits: Health, Dental, and Vision PPO Insurance, Life, STD, LTD Insurance, 401(K) Plan, Paid Time Off

Skills & Requirements

Must-have

  • Vendor billing and invoice verification
  • Monitor SLA compliance
  • Analyze operational issues
  • Prepare performance reports
  • Microsoft Excel proficiency

Nice-to-have

  • Family-like working environment
  • Customer trust and relationships
  • Talent nurturing and growth

Key Requirements

  • 1-5 years of experience in logistics
  • Proven experience in vendor management
  • Hands-on experience with WMS
  • Strong problem-solving and data analysis skills
  • Excellent communication and collaboration skills
  • Prior experience in VMI operations
  • Solid knowledge of customs procedures
  • Bilingual proficiency in English and Korean

Work Rights

Not specified

Tailored Resume

Cover Letter