Business Analytics Group Manager-global Workforce Management Analytics
Publix Serving (Civica)
Bangalore, Karnataka, India
On-site
Global workforce management strategy
Demand forecasting & capacity optimization
Scheduling, productivity & utilization analytics
The Senior Vice President – Global Workforce Management Analytics is a senior leadership role responsible for driving enterprise‑wide workforce planning, optimization, and analytics across Global Operations
Job Summary
The Senior Vice President – Global Workforce Management Analytics is a senior leadership role responsible for driving enterprise‑wide workforce planning, optimization, and analytics across Global Operations.
This role leads analytics that enable demand forecasting, capacity planning, scheduling optimization, productivity management, and workforce risk mitigation.
Build and sustain a forward‑compatible Global WFM Analytics organization with deep expertise in workforce forecasting and capacity planning, optimization and scenario modeling, AI / ML applications in workforce management, and operations and domain knowledge.
Matching Summary
The Senior Vice President – Global Workforce Management Analytics is a senior leadership role responsible for driving enterprise‑wide workforce planning, optimization, and analytics across Global Operations.
Skills & Requirements
Must-have
Global Workforce Management Strategy
Demand Forecasting & Capacity Optimization
Scheduling, Productivity & Utilization Analytics
AI Adoption & Advanced Workforce Analytics
Business Partnership & Stakeholder Management
Execution & Delivery Management
Talent, Capability & Culture Building
Risk, Governance & Workforce Controls
Nice-to-have
Strong operational judgment
Advanced analytical thinking
Ability to influence senior leaders
Forward-compatible Global WFM Analytics organization
Culture of analytical rigor, continuous learning, innovation, and ethical AI usage
Key Requirements
15+ years of overall experience
10+ years in analytics
6+ years leading analytics teams
Bachelor’s degree in a quantitative or analytical discipline
MBA or Master’s degree in Analytics, Operations Research, Industrial Engineering, Management Science, or related fields from a premier institute (Preferred)