Principal Technical Program Manager, Amazon Customer Service

Amazon

Ts, IN, United States
**
Modern data stack experience
Distributed systems expertise
Technical program strategy
** Amazon is seeking a Principal Technical Program Manager for its Data Intelligence team within Customer Service to drive the development of foundational data and AI infrastructure. The role involves translating complex business needs into scalable technology solutions, collaborating with cross-functional teams, and prioritizing customer experience. **

Job Summary

  • Accelerate the evolution of data capabilities as a strategic asset within Amazon Customer Service globally.
  • Lead high-impact technology programs, collaborating with cross-functional teams to define technical architecture and align system priorities.
  • Solve complex data engineering challenges with efficient solutions that optimize operations and system quality.

Matching Summary

Match Score: 75

** Amazon is seeking a Principal Technical Program Manager for its Data Intelligence team within Customer Service to drive the development of foundational data and AI infrastructure. The role involves translating complex business needs into scalable technology solutions, collaborating with cross-functional teams, and prioritizing customer experience. **

Skills & Requirements

Must-have

  • modern data stack experience
  • distributed systems expertise
  • technical program strategy
  • architectural design expertise
  • complex data engineering challenges

Nice-to-have

  • strong business judgment
  • customer-obsessed mindset
  • fast-paced environment adaptability
  • inclusive culture advocacy

Key Requirements

  • Principal Technical Program Manager role
  • Experience with modern data stack
  • Experience with distributed systems

Work Rights

Not specified

Tailored Resume

Cover Letter