Job 144125

Honeywell

Hybrid (3 days in-office, 2 days remote)
Customer journey from purchase to productivity
Monitor customer health and establish cadence
Drive product adoption and quick time to value
Honeywell is seeking a Customer Success Specialist to ensure customers maximize their value from the LenelS2 Platinum Package. The role involves managing customer relationships, driving product adoption, and supporting the entire customer lifecycle while working within a collaborative team environment

Job Summary

  • As a Customer Success Specialist (CSS), you will work to ensure a customer’s journey from purchase to productivity is smooth and well managed.
  • The CSS demonstrates knowledge/competency in the LenelS2 Product & Service Suite and helps the customer achieve the value committed with high focus to accelerate the first time to value.
  • Competitive Salary regularly increased based on your performance and a flexible benefits basket with monthly budget allocated.

Matching Summary

Match Score: 85

Honeywell is seeking a Customer Success Specialist to ensure customers maximize their value from the LenelS2 Platinum Package. The role involves managing customer relationships, driving product adoption, and supporting the entire customer lifecycle while working within a collaborative team environment.

Skills & Requirements

Must-have

  • Customer journey from purchase to productivity
  • Monitor customer health and establish cadence
  • Drive product adoption and quick time to value
  • Identify business use cases for future offerings
  • Support customer relationships to retain revenue

Nice-to-have

  • Subject matter expert in LenelS2 Product & Service Suite
  • Work with sales to capture high-quality leads
  • Customer focused, self-managed team environment
  • Develop and improve processes to engage customers

Key Requirements

  • 1-2 years of account management experience
  • Experience managing customers’ expectations
  • Proven track record of being proactive, success oriented, analytics focused and predictive
  • Demonstrate organizational and project management skills
  • Exemplary written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter