The Receptionist is in constant contact with clients and staff, always reflecting the image of the hotel and responding to all internal and external requests
Job Summary
The Receptionist is in constant contact with clients and staff, always reflecting the image of the hotel and responding to all internal and external requests.
Key responsibilities include accurately and quickly responding to all guest requests, coordinating arrivals, departures, and billing, and resolving guest complaints with the highest level of hospitality.
The role requires proficiency in IT tools such as Opera (PMS) and the Office package, as well as fluency in English and French, with a third language being preferred.
Matching Summary
The Receptionist is in constant contact with clients and staff, always reflecting the image of the hotel and responding to all internal and external requests.
Skills & Requirements
Must-have
Opera PMS and Office package proficiency
Excellent English and French language skills
Professional and positive attitude
Knowledge of hotel services
Handling guest requests and complaints
Nice-to-have
Third language proficiency preferred
Genuine heart and personal service
Creating lasting impressions
Key Requirements
Swiss Nationality, Swiss residency authorization, or EU citizen
Flexibility in work hours including night shifts
Work Rights
Swiss Nationality, Swiss residency authorization, or EU citizen