Customer Success Product Specialist

CAE Australia

Multiple Locations
Second level support
Crew manager product solutions
Application, environment, database, networking
CAE is a high technology company providing solutions to make the world a safer place

Job Summary

  • CAE is a high technology company providing solutions to make the world a safer place.
  • Responsibilities include acting as Second Level support for Global customers, analyzing and resolving complex problems, and recommending best business practices.
  • The company offers meaningful work that drives professional development and the ability to grow within the technology industry.

Matching Summary

CAE is a high technology company providing solutions to make the world a safer place.

Skills & Requirements

Must-have

  • Second Level support
  • Crew Manager product solutions
  • application, environment, database, networking
  • Windows Server operating system
  • PL/SQL, Oracle and RDBMS Scripting
  • Unix shell script knowledge
  • Airline/Crew Management background

Nice-to-have

  • analytical and troubleshooting mindset
  • collaborative environment
  • high-performance team
  • AWS environment familiarity

Key Requirements

  • Bachelor’s degree or above
  • Previous Customer Support experience (3-5 years)
  • Windows/Unix(Solaris) usage familiarity
  • LINUX Operation system
  • Windows operation system
  • C++ and JAVA coding background
  • Excellent communication skills in English
  • organized, able to multi-task, and prioritize

Work Rights

Not specified

Tailored Resume

Cover Letter