Business Service Officer

Morgan Stanley UK

Florida, United States
Client experience modernization
Service function execution
Support professional management
Business Service Officers are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care

Job Summary

  • Business Service Officers are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care.
  • Lead, mentor, and supervise a team of Support and Service Professionals, promoting cross-training, learning, development and recognition.
  • Manage and oversee Support Professionals coverage for Financial Advisors in the Branch and identify Support Professional recognition opportunities.

Matching Summary

Business Service Officers are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care.

Skills & Requirements

Must-have

  • Client experience modernization
  • Service function execution
  • Support Professional management
  • Process improvement identification
  • Risk & Compliance policy knowledge

Nice-to-have

  • Talent development capabilities
  • Strategic priority execution
  • Diversity and inclusion championing
  • Cross-training promotion

Key Requirements

  • Bachelor’s degree or equivalent
  • Previous industry experience
  • Active Series 7, Series 9 and Series 10, and Series 66 or Series 63 and Series 65
  • Previous supervisory experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter