Junior Engineer/ Engineer- Service

KONE Romania

Customer relationship management
Equipment safety and performance
Service contract delivery
Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance

Job Summary

  • Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.
  • Responsible for the delivery of service according to service contract requirements, time limits, KONE quality standards, and local regulations.
  • Focuses on creating an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are integral.

Matching Summary

Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.

Skills & Requirements

Must-have

  • Customer relationship management
  • Equipment safety and performance
  • Service contract delivery
  • Cost control and CMII
  • Technician performance management
  • Technician motivation and development

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement and participation
  • Ethical business practices
  • Trust and respect among co-workers
  • Recognition of good performance

Key Requirements

  • Engineering degree or equivalent experience
  • Experience in service operations
  • Leadership experience with technicians
  • Sales lead processing experience

Work Rights

Not specified

Tailored Resume

Cover Letter