Engagement Management Lead

Scale

San Francisco, CA, US
Base: $192,800 - $241,000 usd; bonus/equity: equit...
On-site
5+ years work experience
B2b client-facing roles
Ml training lifecycle understanding
The role involves operating at the center of Scale's most strategic customer relationships as a trusted operator and thought partner to leading AI research teams

Job Summary

  • The role involves operating at the center of Scale's most strategic customer relationships as a trusted operator and thought partner to leading AI research teams.
  • Candidates will own complex strategic projects with full accountability for delivery, quality, customer sentiment, and commercial outcomes.
  • Compensation includes base salary ranging from $192,800 to $241,000 USD, plus equity and comprehensive benefits like health coverage and PTO.

Matching Summary

The role involves operating at the center of Scale's most strategic customer relationships as a trusted operator and thought partner to leading AI research teams.

Salary

Base: $192,800 - $241,000 USD; Bonus/Equity: Equity grant subject to Board approval; Benefits: Comprehensive health, dental, vision, retirement, learning stipend, PTO

Skills & Requirements

Must-have

  • 5+ years work experience
  • B2B client-facing roles
  • ML training lifecycle understanding
  • Technical background in STEM
  • Strategic project delivery ownership

Nice-to-have

  • Graduate degree in STEM field
  • Frontier lab or foundational model experience
  • Hands-on technical data or AI/ML experience
  • Empathetic relationship building skills
  • Track record of earning new work

Key Requirements

  • 5+ years of consulting or program management experience
  • Proven track record in B2B client-facing roles
  • Ability to discuss ML use cases with technical customers
  • Educational background in CS, Engineering, Economics, Statistics, or STEM
  • Experience navigating difficult customer conversations regarding pricing and delivery

Work Rights

Not specified

Tailored Resume

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