Not specified; not specified; comprehensive benefi...
Hybrid
8+ years hr operations or employee experience
3+ years workday servicenow or watsonx orchestrate
1+ years conversation or content design experience
This role is accountable for the ongoing evolution, governance, and performance of Labcorp's AI assistant (DiNA) for employees and people managers
Job Summary
This role is accountable for the ongoing evolution, governance, and performance of Labcorp's AI assistant (DiNA) for employees and people managers.
The position requires partnering closely with HR COEs to ensure the AI agent expands in capability while operating with accuracy and empathy.
Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including Medical, Dental, Vision, Life, and 401(k).
Matching Summary
This role is accountable for the ongoing evolution, governance, and performance of Labcorp's AI assistant (DiNA) for employees and people managers.
Salary
Not specified; Not specified; Comprehensive benefits including Medical, Dental, Vision, Life, STD/LTD, 401(k), PTO, Tuition Reimbursement, and Stock Purchase Plan
Skills & Requirements
Must-have
8+ years HR operations or employee experience
3+ years Workday ServiceNow or WatsonX Orchestrate
1+ years conversation or content design experience
Hybrid work schedule with 3 days in office
Experience managing AI agent roadmaps
Nice-to-have
Experience owning chatbot platforms
Agile methodology comfort
Global organization experience
Strong stakeholder management skills
Knowledge of HR service delivery systems
Key Requirements
Bachelor's Degree required
8+ years in HR or Employee Experience fields
3+ years experience with Workday, ServiceNow, or WatsonX Orchestrate
1+ years experience with conversation or content design