Technical Service Administrator I

Bracco Medical Technologies

Base: $26 - $29 hourly; bonus/equity: annual incen...
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2+ years high-volume administrative support
Proficient microsoft office suite excel skills
Sap and salesforce.com system usage
** Bracco Medical Technologies is seeking a Technical Service Administrator I to provide administrative and technical support to their Customer Support and Service teams in a hybrid work environment. The ideal candidate will have strong organizational skills and experience with ERP and CRM systems, particularly SAP and Salesforce, to assist in coordinating customer support efforts and ensuring data integrity. **

Job Summary

  • The role provides critical administrative and systems technical support to Customer Support and Service teams within a highly regulated medical device environment.
  • Employees are expected to maintain data integrity across SAP and Salesforce.com while resolving complex technical problems through root cause analysis.
  • The company offers comprehensive benefits including paid family leave, 401k contributions, and opportunities for professional growth through tuition reimbursement.

Matching Summary

Match Score: 75

** Bracco Medical Technologies is seeking a Technical Service Administrator I to provide administrative and technical support to their Customer Support and Service teams in a hybrid work environment. The ideal candidate will have strong organizational skills and experience with ERP and CRM systems, particularly SAP and Salesforce, to assist in coordinating customer support efforts and ensuring data integrity. **

Salary

Base: $26 - $29 hourly; Bonus/Equity: Annual incentive plan available; Benefits: PTO, holidays, family leave, medical/dental/vision, 401k

Skills & Requirements

Must-have

  • 2+ years high-volume administrative support
  • Proficient Microsoft Office Suite Excel skills
  • SAP and Salesforce.com system usage
  • Strong organizational and record-keeping skills
  • Ability to follow procedures in regulated environment

Nice-to-have

  • Associate's degree or higher education
  • Medical device industry experience
  • ISO 13485 compliance knowledge
  • Root cause analysis application
  • Collaborative cross-functional teamwork

Key Requirements

  • Minimum High school diploma required
  • 2+ years in high-volume administrative support role
  • Experience with enterprise resource planning software preferred
  • Knowledge of ISO 13485 standards preferred

Work Rights

Not specified

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