Customer Support Advisor Night Shift

Johnson Controls

Competitive salary; bonus plan; generous leave
Fully remote
Customer service skills and experience
Excellent communication skills
Ability to convey technical information
We’re looking for motivated individuals to join our ADT Support team, providing essential support to over 300,000 customers annually

Job Summary

  • We’re looking for motivated individuals to join our ADT Support team, providing essential support to over 300,000 customers annually.
  • You don’t need a technical background to apply; we provide full training and offer comprehensive benefits, including a competitive salary, bonus plan, and generous leave.
  • This role involves diagnosing and troubleshooting security alarm faults, delivering excellent customer service, and assisting field engineers.

Matching Summary

We’re looking for motivated individuals to join our ADT Support team, providing essential support to over 300,000 customers annually.

Salary

Competitive Salary; Bonus Plan; Generous Leave

Skills & Requirements

Must-have

  • Customer service skills and experience
  • Excellent communication skills
  • Ability to convey technical information
  • Problem-solving interest

Nice-to-have

  • Experience in technical problem-solving

Key Requirements

  • Night shift rotation 4-on/4-off
  • 19:00–07:00 shift hours
  • 6-8 weeks paid daytime training

Work Rights

Not specified

Tailored Resume

Cover Letter