Customer Service Lead

bcd-chemie.de

North Liberty, United States
On-site
Order entry and processing
Customer interaction and problem resolution
Sales order management
Brenntag North America is seeking a Customer Service Lead for its North Liberty location, who will oversee the customer service team while also handling responsibilities typical of a Customer Service Representative. The ideal candidate should have experience in customer service within distribution or logistics and possess strong communication and organizational skills

Job Summary

  • The Customer Service Lead acts as second-in-command to support and oversee the customer service team as well as maintain the regular responsibilities of a Customer Service Representative.
  • The Customer Service Lead is responsible for entering, maintaining, updating, and processing sales orders from order receipt through shipment.
  • We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.

Matching Summary

Match Score: 85

Brenntag North America is seeking a Customer Service Lead for its North Liberty location, who will oversee the customer service team while also handling responsibilities typical of a Customer Service Representative. The ideal candidate should have experience in customer service within distribution or logistics and possess strong communication and organizational skills.

Skills & Requirements

Must-have

  • Order entry and processing
  • Customer interaction and problem resolution
  • Sales order management
  • Warehouse and shipping coordination
  • Computer proficiency

Nice-to-have

  • Assisting sales force
  • Product identification
  • Building relationships

Key Requirements

  • Two years of experience in customer service
  • High School Diploma or GED
  • Associate’s Degree preferred

Work Rights

Not specified

Tailored Resume

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