The Connect and Assure Specialist position at 373 involves managing end-to-end technical case management for business customer orders and incidents in the telecommunications sector. The role requires strong communication, technical knowledge of telecommunications technologies, and experience in account management, all within a flexible and inclusive work environment
Job Summary
The role involves end-to-end ownership of business customer orders and incidents to ensure a strong customer experience.
Candidates must possess technical knowledge of telecommunications technologies including FTTN, FTTC, FTTP, and HFC with Tier 2 troubleshooting capabilities.
The position offers flexible working arrangements, equal employment opportunities, and a commitment to an inclusive workplace culture.
Matching Summary
Match Score: 80
The Connect and Assure Specialist position at 373 involves managing end-to-end technical case management for business customer orders and incidents in the telecommunications sector. The role requires strong communication, technical knowledge of telecommunications technologies, and experience in account management, all within a flexible and inclusive work environment.