Negotiate renewals and close commercial conversations
Act as primary point of contact for escalations
This is a highly commercial, retention‑focused role where you will run targeted save motions, negotiate renewals, and close commercial conversations
Job Summary
This is a highly commercial, retention‑focused role where you will run targeted save motions, negotiate renewals, and close commercial conversations.
You will act as the primary point of contact for escalations, removing blockers that threaten renewal, and clearly articulating the value of the platform to secure ongoing commitment.
ABC Fitness offers a purpose-led company with a values-focused culture, flexible time off, days of disconnect, parental & pawternity leave, and wellness reimbursements.
Matching Summary
This is a highly commercial, retention‑focused role where you will run targeted save motions, negotiate renewals, and close commercial conversations.
Skills & Requirements
Must-have
Prevent churn and manage risk
Negotiate renewals and close commercial conversations
Act as primary point of contact for escalations
Execute targeted save motions
Handle objections and influence decision-makers
Collaborate cross-functionally with Support, Product, and Operations
Nice-to-have
Ambitious and authentic culture
Growth mindset and continuous learning
One team collaboration and support
Experience in Health and Fitness technology SaaS
Key Requirements
1 year fixed term contract
3+ years relevant experience
2+ years SaaS Account Management, Customer Success or Sales experience
Bachelor's degree with evidence of high achievement
Excellent written and verbal communication skills
Outstanding organizational, scheduling and time management skills