Front Office Supervisor @ Chaminade Resort & Spa

Chaminade Resort & Spa

Santa Cruz, CA, USA
Base: $22.00 - $23.00; bonus/equity: not specified...
Exceptional customer service
Guest check-in and check-out
Problem resolution and recovery
Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing

Job Summary

  • Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
  • The Front Desk Supervisor will supervise daily shift processes, coordinate with other departments, and train new team members to provide exceptional customer service.
  • Chaminade Resort & Spa offers a 401k with a company match, recognition programs, and opportunities for personal and professional growth amidst California's beauty.

Matching Summary

Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

Salary

Base: $22.00 - $23.00; Bonus/Equity: Not specified; Benefits: Comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, employee rates on hotel stays

Skills & Requirements

Must-have

  • Exceptional customer service
  • Guest check-in and check-out
  • Problem resolution and recovery
  • Supervise daily shift process
  • Train front desk agents
  • Maintain Sundries shop inventory

Nice-to-have

  • Team player and leader
  • Engaging and outgoing personality
  • Making meaningful connections
  • Support team personally and professionally
  • Promote hotel programs

Key Requirements

  • Previous hotel or resort experience preferred
  • High school diploma or equivalent
  • Available to work flexible schedule
  • Computer skills
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced setting
  • Ability to stand for duration of shift

Work Rights

Not specified

Tailored Resume

Cover Letter