group.ONE is seeking a Senior Customer Lifecycle Manager to design and implement data-driven customer lifecycle programs aimed at maximizing activation, retention, and lifetime value. The role requires a strong analytical mindset and experience in CRM or lifecycle marketing, particularly within subscription or SaaS environments
Job Summary
Your mission will be to maximize customer activation, retention, and lifetime value by designing data-driven lifecycle programs across the entire customer journey.
This is a high-impact commercial role with direct influence on revenue growth, customer retention, and product adoption.
We offer excellent development and career prospects, flexibility for your work-life balance, and opportunities to balance your professional and private life.
Matching Summary
Match Score: 85
group.ONE is seeking a Senior Customer Lifecycle Manager to design and implement data-driven customer lifecycle programs aimed at maximizing activation, retention, and lifetime value. The role requires a strong analytical mindset and experience in CRM or lifecycle marketing, particularly within subscription or SaaS environments.
Skills & Requirements
Must-have
customer lifecycle programs
customer journey design
retention and churn prevention
product adoption and expansion
data-driven lifecycle optimization
Nice-to-have
agile principles
international team
culture of informality
team events
Key Requirements
5+ years of experience
subscription, SaaS, or digital product businesses
customer segmentation and lifecycle journeys
HubSpot or similar CRM platform
revenue and retention outcomes
Product, Marketing, Data, and Engineering stakeholders