The role oversees the day-to-day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs
Job Summary
The role oversees the day-to-day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs.
A key aspect of this role is engagement with other service partners to deliver on consistency of service to Occupants and Guests.
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
Matching Summary
The role oversees the day-to-day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs.
Skills & Requirements
Must-have
Workspace services delivery
Occupant and Guest Experience
Compliance to SOPs and SLAs
Vendor partner management
Proactive workspace checks
Daily administration and reporting
Nice-to-have
Agility of mind
Customer Delight focus
Positive can-do attitude
Team player and supporter
Key Requirements
1-3 years experience in Front of House or Workplace/Employee Experience
Computer literate including MS office, Google drive