Change Mgmt Analyst Ii

RELX (Singapore) Pte Ltd

South Africa
Not specified; not specified; medical aid, retirem...
Support transformation initiatives
Develop change plans and communications
Partner with stakeholders across business
This global role supports transformation initiatives across Global Customer Operations with a focus on adopting new ways of working including generative AI tools

Job Summary

  • This global role supports transformation initiatives across Global Customer Operations with a focus on adopting new ways of working including generative AI tools.
  • The position requires assessing the impact of business changes, creating clear communication materials, and partnering with Learning & Development for effective training.
  • The company offers a healthy work/life balance with benefits including medical aid, retirement plans, study assistance, and sabbaticals.

Matching Summary

This global role supports transformation initiatives across Global Customer Operations with a focus on adopting new ways of working including generative AI tools.

Salary

Not specified; Not specified; Medical Aid, Retirement Plan, Study Leave, Sabbaticals

Skills & Requirements

Must-have

  • Support transformation initiatives
  • Develop change plans and communications
  • Partner with stakeholders across business
  • Analyze feedback on adoption and engagement
  • Guide managers during transition periods

Nice-to-have

  • Familiarity with change management frameworks
  • Experience in organizational development
  • Strong relationship-building skills
  • AI-fluent thought partner capabilities
  • Inclusive and accessible approach to change

Key Requirements

  • Degree or equivalent practical experience
  • Experience supporting technology-enabled change initiatives
  • Proficiency with Microsoft 365 tools

Work Rights

Not specified

Tailored Resume

Cover Letter