Customer Service Specialist

Bosch Rexroth Pty. Ltd.

Fort Lauderdale, FL, United States
On-site
Elevated customer support
Problem-solving and communication skills
Order management from entry to delivery
Bosch Rexroth is seeking a Customer Service Specialist in Fort Lauderdale, FL, to provide Tier 2 support and enhance customer experiences in the Thermotechnology sector. The ideal candidate will possess strong problem-solving skills, a customer-focused approach, and relevant experience

Job Summary

  • The Customer Service Specialist serves as a key advocate for Bosch Thermotechnology customers across North America, delivering Tier 2 support that ensures a seamless, positive, and efficient experience.
  • Provide elevated customer support by using strong problem-solving and communication skills to quickly understand concerns, resolve issues, and reduce customer effort.
  • We offer a competitive compensation and a benefits package designed to empower you in every area of your life.

Matching Summary

Match Score: 85

Bosch Rexroth is seeking a Customer Service Specialist in Fort Lauderdale, FL, to provide Tier 2 support and enhance customer experiences in the Thermotechnology sector. The ideal candidate will possess strong problem-solving skills, a customer-focused approach, and relevant experience.

Skills & Requirements

Must-have

  • Elevated customer support
  • Problem-solving and communication skills
  • Order management from entry to delivery
  • Understanding Bosch Thermotechnology products
  • Remote communication tools experience

Nice-to-have

  • Proactive communication
  • Modern support tools
  • Process enhancement suggestions
  • Customer insights sharing
  • Positive attitude and team commitment

Key Requirements

  • Minimum of 3 years in customer support role
  • Strong computer navigation skills
  • At least 3 years' Microsoft Office experience
  • High school diploma required
  • Indefinite U.S. work authorization

Work Rights

Indefinite U.S. work authorization

Tailored Resume

Cover Letter