Provide on-site technical support for the installation, training, maintenance, repair, and troubleshooting of IDEXX water microbiology devices across Southeast Asia
Job Summary
Provide on-site technical support for the installation, training, maintenance, repair, and troubleshooting of IDEXX water microbiology devices across Southeast Asia.
Install and test equipment at customer locations, assemble components, make necessary adjustments, and coordinate with internal teams to ensure successful setup and operation.
Consistently deliver high-quality post-sale service experience, supporting long-term customer satisfaction and loyalty.
Matching Summary
Provide on-site technical support for the installation, training, maintenance, repair, and troubleshooting of IDEXX water microbiology devices across Southeast Asia.
Skills & Requirements
Must-have
On-site technical support
Product installation and training
Troubleshooting technical issues
Customer relationship management
Extensive travel within Southeast Asia
Nice-to-have
Strategic mindset
Innovation
Partnerships
Resourcefulness
Collaborative mindset
Key Requirements
Bachelor’s degree in microbiology
Min 5 years of experience with medical or laboratory devices