Associate, Member Services Delivery Services

Webster Financial Corporation

Base: $20.00-$21.00 usd; bonus/equity: incentive c...
Onsite
Process incoming and outgoing mail
Maintain federal and state regulatory compliance
Proficient in microsoft office excel and word
Webster Financial Corporation is seeking an Associate for Member Services Delivery Services at HSA Bank, focusing on providing exceptional customer service in the healthcare savings sector. The role involves processing customer communications, ensuring compliance with regulations, and maintaining operational excellence. Ideal candidates should possess strong organizational and communication skills, along with relevant experience in a clerical or healthcare setting

Job Summary

  • The role involves providing world-class customer service by processing customer communications and managing mail operations accurately.
  • Employees must maintain strict compliance with Federal, State regulations, and internal company policies while meeting individual service goals.
  • The position requires strong organizational skills to prioritize multiple tasks and act as an advocate for customers by submitting feedback.

Matching Summary

Match Score: 78

Webster Financial Corporation is seeking an Associate for Member Services Delivery Services at HSA Bank, focusing on providing exceptional customer service in the healthcare savings sector. The role involves processing customer communications, ensuring compliance with regulations, and maintaining operational excellence. Ideal candidates should possess strong organizational and communication skills, along with relevant experience in a clerical or healthcare setting.

Salary

Base: $20.00-$21.00 USD; Bonus/Equity: Incentive compensation eligible; Benefits: Not specified

Skills & Requirements

Must-have

  • Process incoming and outgoing mail
  • Maintain federal and state regulatory compliance
  • Proficient in Microsoft Office Excel and Word

Nice-to-have

  • Strong problem-solving and decision-making skills
  • Ability to work with diverse workforce
  • Experience in financial or healthcare setting

Key Requirements

  • H.S. Diploma or GED required
  • 2 years office clerical experience preferred
  • Continuing education in Business or Finance preferred

Work Rights

Not specified

Tailored Resume

Cover Letter