Patient Coordinator - Outpatients

Bupa Cromwell Hospital

London, United Kingdom
Base: £29,000; bonus/equity: annual health service...
Customer facing environment experience
High end retail or luxury hotel background
Strong interpersonal communication skills
The role involves coordinating patient registration, preparing outpatient accounts, and acting as a primary link between the hospital, patients, and consultants

Job Summary

  • The role involves coordinating patient registration, preparing outpatient accounts, and acting as a primary link between the hospital, patients, and consultants.
  • Employees will uphold the service vision 'Every Patient is a VIP' by providing warm, respectful, and courteous interactions at all times.
  • The position offers a competitive salary of £29,000 plus benefits including 25 days holiday, medical insurance, and an enhanced pension plan.

Matching Summary

The role involves coordinating patient registration, preparing outpatient accounts, and acting as a primary link between the hospital, patients, and consultants.

Salary

Base: £29,000; Bonus/Equity: Annual Health Services Bonus Scheme; Benefits: 25 days holiday, medical insurance, pension

Skills & Requirements

Must-have

  • Customer facing environment experience
  • High end retail or luxury hotel background
  • Strong interpersonal communication skills
  • Ability to work under pressure
  • Excellent telephone manner

Nice-to-have

  • Empathy with patients
  • Natural ability to care for others
  • Flexible timekeeping attitude
  • Warm and respectful interaction style

Key Requirements

  • Experience in customer facing environments like 5* hotels or private hospitals
  • Assertive, articulate, and polite demeanor
  • Good organisational skills and attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter