Switchboard Operator

Regina Police Service

Regina, Canada
$57,994 - $69,609; not specified; not specified py
On-site
Manage non-emergency incoming calls
Professional business telephone etiquette
Deal with excited and irate individuals
Under the direction of the Communications Administrator, manages all Non-Emergency incoming calls to the Regina Police Service

Job Summary

  • Under the direction of the Communications Administrator, manages all Non-Emergency incoming calls to the Regina Police Service.
  • This permanent role follows a 12-hour shifting pattern and requires the ability to deal with the public in a professional manner.
  • The Regina Police Service values diversity in our workforce and encourages applications from all qualified Employment Equity candidates.

Matching Summary

Under the direction of the Communications Administrator, manages all Non-Emergency incoming calls to the Regina Police Service.

Salary

$57,994 - $69,609; Not specified; Not specified

Skills & Requirements

Must-have

  • Manage Non-Emergency incoming calls
  • Professional business telephone etiquette
  • Deal with excited and irate individuals
  • Update CAD info files
  • Prepare charts, tables, graphs

Nice-to-have

  • Knowledge of CARM employee time system
  • Willing to work overtime
  • Values diversity in workforce

Key Requirements

  • Grade 12 or equivalent
  • Type a minimum of 50 wpm
  • Good knowledge of Microsoft Word, Excel and PowerPoint
  • Knowledge of Regina Police Service divisions

Work Rights

Not specified

Tailored Resume

Cover Letter