Job Summary

• The Application Support Senior Analyst provides technical and business support for users of Citi Applcations, including quick resolutions to app issues and driving stability, efficiency and effectiveness improvements.
• Responsibilities include maintaining application systems, managing environments, performing start of day checks, developing documentation, assessing risk, and formulating scope for enhancements.
• The role requires partnering with development and production support, participating in application releases, and acting as a liaison between users, technology groups, and vendors.

Matching Summary

Salary

$94,300.00 - $141,500.00

Skills & Requirements

Key Requirements

• 5+ years experience in Application Support
• Experience installing configuring supporting business applications
• Experience with programming languages
• Experience supporting ECS cluster Kafka Solace API Microservices
• Hands on experience managing apps on Cloud
• Knowledge of active monitoring tools
• Experience managing cloud based applications micro services
• Bachelor’s/University degree or equivalent experience

Work Rights