Customer Service Representative

Grand Canine Hotel

Westminster, CO, United States
Base: $17.00 - $23.00ph; bonus/equity: tips; benef...
Answering phones and multi-tasking
Handling cash and balancing drawer
Responding to complaints with patience
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, managing check-ins/check-outs, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.00 - $23.00/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

Base: $17.00 - $23.00/hour; Bonus/Equity: tips; Benefits: part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Handling cash and balancing drawer
  • Responding to complaints with patience
  • Keeping lobby clean and welcoming
  • Supporting other team members

Nice-to-have

  • Fluent in human and hound
  • Juggling phones, customers, and paws
  • Charm of a customer service pro
  • Heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter