Client Service Representative - Part-time (25 Hours/week)

CIBC Capital Markets

Salisbury, CA, US
Competitive salary; incentive pyy available; banki...
Client engagement and account management
Transaction services and issue resolution
Digital literacy and mobile banking expertise
The role involves serving as the first line of support for clients by managing accounts, resolving issues, and connecting them with appropriate team members

Job Summary

  • The role involves serving as the first line of support for clients by managing accounts, resolving issues, and connecting them with appropriate team members.
  • Candidates must be flexible to work banking center hours including evenings and weekends, and may need to travel between multiple locations within a reasonable distance.
  • CIBC offers a comprehensive benefits package including a competitive salary, incentive pay, defined benefit pension plan, and a paid day off for personal growth.

Matching Summary

The role involves serving as the first line of support for clients by managing accounts, resolving issues, and connecting them with appropriate team members.

Salary

Competitive salary; Incentive pay available; Banking benefits and pension plan included

Skills & Requirements

Must-have

  • Client engagement and account management
  • Transaction services and issue resolution
  • Digital literacy and mobile banking expertise
  • Flexible availability for evenings and weekends
  • Willingness to work at multiple banking centers

Nice-to-have

  • Strong interpersonal communication skills
  • Empathy and client-centric mindset
  • Goal-oriented and motivated attitude
  • Passion for continuous learning
  • Ability to connect clients with specialized teams

Key Requirements

  • Legal eligibility to work in Canada
  • Valid work or study permit if applicable

Work Rights

Must have valid work or study permit

Tailored Resume

Cover Letter