The role involves managing third-party vendors throughout their full lifecycle to ensure service quality and compliance within the claims department
Job Summary
The role involves managing third-party vendors throughout their full lifecycle to ensure service quality and compliance within the claims department.
Candidates will define and monitor key performance indicators to drive continuous improvement in operational efficiency and vendor performance.
The position requires strong analytical skills to analyze end-to-end claims processes and support strategic decision-making through data-driven insights.
Matching Summary
The role involves managing third-party vendors throughout their full lifecycle to ensure service quality and compliance within the claims department.
Skills & Requirements
Must-have
Vendor management and governance
Claims operations experience
Process improvement and standardization
KPI and SLA monitoring
Compliance and risk management
Nice-to-have
Data analysis and reporting skills
Stakeholder management capabilities
Contract analysis knowledge
Digital tools familiarity
Transformation initiative exposure
Key Requirements
Bachelor's degree required
Experience in claims operations or vendor management