Customer Service Representative

Umistone

MD, United States
Base: $22-$26 usd; bonus/equity: not specified; be...
On-site
Processing order acknowledgements
Updating account information
Resolving product complaints
Umistone is seeking a Customer Service Representative to coordinate and manage the customer ordering process. The role involves processing orders, maintaining customer records, resolving issues, and providing administrative support in a collaborative office and warehouse environment

Job Summary

  • The primary responsibility is to coordinate and manage the entire customer ordering process from inception to delivery.
  • Employees must be able to lift up to 25 pounds occasionally and work in both office and warehouse settings.
  • The position offers comprehensive benefits including medical, dental, vision, and employer-paid life insurance.

Matching Summary

Match Score: 75

Umistone is seeking a Customer Service Representative to coordinate and manage the customer ordering process. The role involves processing orders, maintaining customer records, resolving issues, and providing administrative support in a collaborative office and warehouse environment.

Salary

Base: $22-$26 USD; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life Insurance

Skills & Requirements

Must-have

  • Processing order acknowledgements
  • Updating account information
  • Resolving product complaints
  • Typing 30-35 words per minute
  • Microsoft Office and Outlook skills

Nice-to-have

  • Bilingual communication skills
  • Positive attitude and cooperation
  • Teamwork and emotional intelligence
  • Showroom customer assistance
  • Strategic planning abilities

Key Requirements

  • High school Diploma or GED
  • Ability to type 30-35 words per minute

Work Rights

Not specified

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