The Telemarketing Supervisor is responsible for directing, motivating, and managing a team of telephone agents focused on sales, prospecting, retention, or commercial follow-up
Job Summary
The Telemarketing Supervisor is responsible for directing, motivating, and managing a team of telephone agents focused on sales, prospecting, retention, or commercial follow-up.
Key responsibilities include monitoring team performance to ensure sales objectives are met, providing support for complex cases, and preparing sales performance reports.
The company is committed to diversity and provides equal opportunity in all aspects of employment.
Matching Summary
The Telemarketing Supervisor is responsible for directing, motivating, and managing a team of telephone agents focused on sales, prospecting, retention, or commercial follow-up.
Skills & Requirements
Must-have
supervising and leading commercial teams
call center metrics knowledge
CRM and call center platforms
consultative selling techniques
Nice-to-have
innovation and change agents
customer-centric approach
challenging projects
positive work environment
Key Requirements
1-3 years experience as Telemarketing Supervisor
University studies in Administration, Marketing, Communication, or related fields
Courses in telemarketing, customer service, team management, leadership, or coaching